At Folona, we stand behind the quality of our products and hold customers’ trust at our core values. For any questions, concerns, and feedback, please contact us via email (firstname.lastname@example.org).
If you find our products or services do not meet your expectations in any way, please do not hesitate to reach out to us and we will work to find you a solution. You can return it back to us within 30 days of purchase.
All merchandise returned should be unused and in original sellable condition. Product that has been used is not refundable and cannot be exchanged.
● To verify your return requests, please contact Return Service at email@example.com or Phone call at (302) 803-6880.
● We will create a return authorization for you and send you an e-mail with instructions on how to complete the return.
● After we receive and inspect the returned product(s), credit will be refunded back to you.
● We will not be responsible for shipping and handling on returned items. We recommend using UPS or insured mail for returns as we cannot be responsible for items that do not deliver to us.
Please return the merchandise to the following address:
675 North Euclid Street, Ste 472
Anaheim, CA 92801